What can i do if my car is under warranty, but the dealership does not fix the problem correctly.?
It is a 2003 volkswagen jetta, i k it in a few months ago because the sunroof drain clogged and leaked into the car. they supposedly fixed it and replaced the floorboards and interior carpets but now it happened again. i am afraid they are trying to more or less put a bandaid on it until my warranty runs out.i only have about 4,000 miles or 4 months left on the warranty.
Answer
Take it back and tell them that you are unhappy with their service and get them to try again, if you are still not happy you can report the dealership to vw head quarters, but give them another chance, it may be coincidence.vw customer care usa:1-800-822-89878:00 am - 5:00 pm eastern time(in the continental u.s.)monday - friday